Enterprise Support

Our skilled experts are ready to ensure your enterprise cloud-native success.

A greymatter.io Enterprise Support Subscription is provided for all existing core platform capabilities. This includes support for Fabric, Data, and Sense.

The subscription connects customers to our skilled team of service mesh platform, hybrid/multi-cloud, and decentralized services professionals with deep experience running the entire stack in production throughout your on-prem, and hybrid/multi-cloud-native environments.

Support Features

Term 1 Year
Named support contacts Yes
Support incidents Unlimited operational support incidents through development, pilot, staging, and deployment
Access and support to immediate upgrades, updates, and patches Yes
Access to ongoing snapshots of pre-released software packages Yes
Diagnosis of installation and configuration issues Yes
Diagnosis of cluster management issues Yes
Diagnosis of performance issues Yes
Microservice development consultant recommendations Yes

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